Privacy Policy — Nornspark

Nornspark LLC (“Nornspark,” “we,” “us,” “our”) knows you care how information about you is collected, used, shared, and protected. We provide online services (the “Services”), through our website located at https://www.nornspark.com and related platform features (collectively, our “Platform”) that allow adult users to co-create, develop, interact with, and share stories, prompts, characters, and other creative content, including through AI-enabled tools and community features.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at Privacy@nornspark.com.

This Privacy Policy (the “Policy”) describes how your personal information is collected, used, shared, retained, and otherwise processed when you visit, access, register for, or use our Platform. Please read it carefully as it will help you understand what we do with the information that we collect.

WHAT INFORMATION DO WE COLLECT?

Information You Provide

When you use the Platform, we receive and store information you submit through our Platform or otherwise provide to us. Such information includes, but is not limited to, information you provide when creating a User account as detailed in our Terms of Use, login and password details, and any other information you upload or communicate through the Platform (“Personal Data”).

This may include information you provide when creating an account and profile, subscribing, contacting customer support, using community features, submitting prompts and other story and direction notes, generating stories, uploading content, posting comments, communicating with other users, casting Votes, or otherwise interacting with the Platform. Such information may include your name, username, email address, password or authentication credentials, age or date of birth, and any content, prompts, stories, comments, messages, Submissions, Generated Content, or other material you submit.

User Content and Community Information

Nornspark collects and may store information contained in your User Content (as defined in our Terms of Use) and other submissions or interactions on the Platform. If you choose to make content available to other users or to participate in community, ranking, collaborative, or social features, that information may be visible to other users in accordance with the design of those features.

Sensitive Personal Data

Nornspark does not require users to provide sensitive personal data to use the Platform; nor is Nornspark designed or intended for processing sensitive personal data. Users should not submit sensitive personal data through the Platform. If such sensitive personal data is nonetheless provided through the Platform, you do so at your own risk and consent to Nornspark’s collection, use, and disclosure of that information as described in this Privacy Policy, our Terms of Use, and as permitted by applicable law.

Automatic Information

We receive and store information automatically when you interact with the Platform through use of “cookies” and other similar technology. We may also collect server logs and device data, including but not limited to, IP address, browser type device identifiers, operating system, access times, pages viewed, links clicked, session activity, approximate location inferred from IP address, referral URLs, crash reports, and similar usage or diagnostic data. You may disable cookies at any time through your browser settings, although doing so may affect Platform functionality. Nornspark does not use cookies or similar technologies to track your online activities over time across third-party websites for behavioral advertising purposes.

Communications

If you communicate with Nornspark by email, contact form, chat, text message, or other means, we may collect and retain records of those communications and related contact information. We may also send account-related notices, authentication messages, service announcements, voting reminders, Story updates, deadline notices, transactional messages, and marketing or promotional communications. If your device and settings permit, we also may receive confirmation when you open emails or interact with communications we send. If you do not want to receive e-mail or other communication from us, please adjust your email preferences or unsubscribe by clicking the unsubscribe link at the bottom of any of our e-mails or email us your request to be removed from communications at Privacy@nornspark.com.

From Your Mobile Device

We may receive device identifiers, network information, operating system details, and technical information when you access the Platform using a mobile device. If you permit the Platform to access location services or notifications, we may also collect the precise location or push notification token information consistent with your device settings and consent choices. To the extent provided, we may, with your consent, send you e-mails for authentication and security purposes. You can disable these functions at any time. However, by doing so, the Platform may not recognize you as a registered user which may affect your experience.

Information from Other Sources

We may also receive information about you from service providers, analytics tools, payment processors, and other third parties; log file information, and other metadata and in some instances, geolocation information. We may combine that data with information we have collected. If you choose to register for or sign in to the Platform through a third-party authentication provider, such as Google or Apple, we may receive information from that provider, such as your name, email address, account identifier, and authentication-related information, as permitted by your settings and the provider’s policies.

HOW DO WE USE AND SHARE THIS INFORMATION?

Nornspark does not sell your personal information or share it with third parties for cross-context behavioral advertising or targeted advertising as those terms may be defined under applicable law. This does not include disclosures to trusted service providers that assist us in operating our Platform or conducting our business, provided those parties are subject to appropriate confidentiality and use restrictions.

Nornspark may use third-party payment processors, including but not limited to Stripe, to process purchases, payouts, and related transactions. We may receive transaction, billing, payment-status, payout-status, and other information necessary to process transactions or administer payouts from those providers. Nornspark does not store full payment-card numbers when payment-card transactions are processed by a third-party payment processor.

Nornspark uses collected data for various purposes, including but not limited to:

Providing, maintaining, and improving our Platform and Services;
Creating, managing, and authenticating user accounts;
Processing transactions, subscriptions, billing, and payouts;
Enabling community, collaboration, ranking, voting, and interactive features;
Generating, delivering, reviewing, and improving AI-enabled features and outputs;
Monitoring usage, troubleshooting issues, protecting system integrity, and improving security;
Communicating with you about updates, support matters, transactions, or policy changes;
Enforcing our Terms of Use and other agreements;
Detecting, preventing, investigating, and addressing fraud, abuse, unlawful activity, security incidents, and technical issues; and
Complying with legal obligations and protecting Nornspark’s rights and interests.

AI Features and Model Improvement

Nornspark may use User Content, outputs, interaction logs, and other information you submit or which is generated through the Platform to operate, maintain, test, improve, and refine Nornspark’s own AI-enabled features, systems, and services. Nornspark may also use User Content and Generated Content to operate, develop, display, promote, and commercialize Stories and related Platform features as described in our Terms of Use. Nornspark does not currently use your content to train third-party general-purpose AI models except to the extent a service provider processes information on Nornspark’s behalf and under Nornspark’s instructions in providing contracted services to Nornspark. Nornspark does not use solely automated decision-making to make decisions that produce legal or similarly significant effects concerning users.

Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Platform, comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and interests. Deleting your account does not necessarily require us to delete or remove Stories, Generated Content, or other Company-owned Platform content associated with your account. Where applicable, we may disassociate such content from your personal identifiers or retain it under an anonymized designation, consistent with our Terms of Use and applicable law. We may retain de-identified or aggregated information for a longer period.

HOW DO WE SHARE THIS INFORMATION

Nornspark does not sell, trade, or otherwise transfer your personally identifiable information for money. This does not include trusted third parties who assist us in operating our Platform or conducting our business, so long as those parties agree to keep this information confidential.

We may disclose personal information that we collect or you provide in the following circumstances:

·To our subsidiaries, affiliates, contractors, vendors, and service providers that help us operate the Platform, process payments, administer payouts, host data, authenticate users, provide analytics, support communications, moderate content, prevent fraud, or otherwise support our business;
·a buyer, investor, lender, or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, financing transaction, bankruptcy, liquidation, or other transfer involving some or all of Nornspark’s assets;
·To other users or the public, to the extent information is included in content, profiles, comments, rankings, votes, community posts, or other features you choose to use;
·To fulfill the purpose for which you provide it;
·For any other purpose disclosed by us when you provide the information;
·With your consent;
·To comply with any court order, law, or legal process, including to respond to any government or regulatory request
·To enforce our rights arising from any contracts entered into between you and us, including the Terms of Use, and for billing and collection; and
·If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Nornspark, our customers, or others.

Information Visible to Other Users

Certain content and information may be visible to other users depending on how you use the Platform. For example, your username, profile information, select User Content (including Story prompts) and similar content may be viewable by others if you submit them through public or shared areas of the Platform.

HOW DO WE PROTECT YOUR INFORMATION

The security of your personal information is important to us. That is why we have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you.

Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. Do not to share your password with anyone.

Unfortunately, transmission of information via the internet and mobile platforms is never completely secure. Although we take reasonable steps to protect your personal information, we cannot guarantee the security of information transmitted through the Platform. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

WHAT CHOICES DO YOU HAVE?

You may access a range of information through your user account. You can delete your account at any time through your user account. Subject to applicable law, you may have the right to request access to, correction of, deletion of, restriction of, objection to, or portability of certain personal information, and to withdraw consent where processing is based on consent. Nornspark may require verification of your identity before responding to a request and may decline requests where permitted by law.

YOUR STATE PRIVACY RIGHTS

Depending on your state of residence, you may have additional rights regarding Nornspark’s processing of your personal information, including rights to confirm whether Nornspark processes your personal information, access certain personal information, correct inaccuracies, delete certain personal information, obtain a portable copy of certain information, and opt out of certain forms of targeted advertising, sales, or profiling, in each case subject to applicable exceptions and limitations.

To exercise any of these rights, you may submit a request to us by emailing or writing to us at the mailing address listed in the “Contact Us” section below. We may need to verify your identity before processing your request, which may require you to provide information that we can match to information we already maintain about you. You may also authorize an agent to make a request on your behalf where permitted by law, provided the agent submits proof of authorization.

If we deny your request in whole or in part, you may have the right to appeal our decision by contacting us and including “Privacy Request Appeal” in the subject line. We will inform you of any further appeal rights you may have under applicable law.

ADDITIONAL INFORMATION FOR EEA AND UK USERS

If you are located in the European Economic Area or the United Kingdom, Nornspark processes personal data under one or more lawful bases, including performance of a contract, legitimate interests, compliance with legal obligations, and consent where applicable. You may have rights to access, correct, delete, restrict, object to, or port your personal data, and to lodge a complaint with your local supervisory authority. Nornspark may transfer personal data internationally, including to the United States, and will use appropriate safeguards where required by applicable law.

ARE CHILDREN ALLOWED TO USE THE WEBSITE?

Use of our Platform is intended only for individuals 18 years of age or older. No one under the age of 18 may use the Platform or provide any information through it. We do not knowingly collect, share, or store information from anyone under the age of 18. If we learn that we have collected or received information from a person under 18, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us immediately using the information in the “Contact Us” section.

LINKS TO OTHER SITES

Our Platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

CONDITIONS OF USE, NOTICES, AND MODIFICATIONS

If you choose to use our Platform, your use of the Platform and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including their provisions governing limitations of liability, dispute resolution, and governing law. Please review the Terms of Use for additional information.

We reserve the right to change our Platform and the terms of this Policy at any time. If modifications are made, we will revise the “Last Updated” date at the top. It is your responsibility to review these notices and any modifications to this Policy periodically. If you use (or continue to use) our Platform after a change, that means you accept the new Policy terms.

CONTACT US

For more information or if you have questions, please contact us:

Nornspark LLC
418 Broadway Ste N
Albany, NY 12207
Privacy@Nornspark.com